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This lesson was extracted from the Business Soft Skills curriculum guide that incorporates 377 pages of ready-to-use lesson plans, warm-ups, worksheets, group activities, role-plays, assignments, rubrics, and assessments at your fingertips, plus it's all Common Core aligned. This curriculum guide is divided into six units. Units A-E focus on helping students explore and improve on business soft skills such as; Active Listening, Leadership, Time Management, Problem Solving and Organizing a Business Soft Skills Conference. Unit F is the final exam with test review and answer key.


This lesson the students will learn the fundamentals of active listening, which includes not only hearing, but acknowledging the speaker, showing attentive body language, providing feedback, staying open-minded, demonstrating understanding, and responding appropriately.


Students will begin by defining “active listening,” then move into a series of fun and engaging exercises and group activities to test their active listening, demonstrate the challenges of active listening, and provide opportunities to develop and practice more effective listening in various situations.


The first few lessons of this unit ask students to work in teams or pairs, allowing them to get to know and trust one another. These are opportunities for you to establish your rapport with students as you ask them to step outside their comfort zone and try new activities. Students will do a lot of reflective writing to understand new concepts, apply previous knowledge, and develop new thought processes.



  • How to Use this Curriculum Guide
  • Setting Up Your Classroom
  • Weekly Keyboarding and Binder Checks
  • Weekly Keyboarding: Teacher Overview
  • Weekly Keyboarding: Student Homework
  • Typing to the Top Monthly Contest

Binder Check: Teacher Overview

Binder Check: Student Homework


Unit A Active Listening

Unit A Overview

  • Assignment A: Active Listening Conference Presentation Summary
  • Assignment A Rubric: Summative Assessment

LESSON 1: Active Listening Definition

LESSON 2: Active Listening Whisper Game

LESSON 3: “The Wright Family” Active Listening Game

LESSON 4: “Blind for the Day” Listening Activity

  • Note Taking: The Cornell Notes System

LESSON 5: Microsoft Paint Listening Activity

LESSON 6: Line up in Birthday Order Class Activity

  • Assignment A.7: Partner Profile
  • Assignment A.7: Summative Assessment Rubric

LESSON 7: Writing Interview Questions

LESSON 8: Conducting Partner Interviews

LESSON 9: Writing Your Partner Profile Assignment

LESSON 10: Active Listening Conference Plan and Schedule


Unit B: Leadership

Unit B Overview

  • Assignment B: Conference Flyer
  • Assignment B Rubric: Summative Assessment

LESSON 11: Defining Leadership

LESSON 12: Six Leadership Styles

LESSON 13: Leadership Questionnaire and Self-Assessment

Study Skills and Test Preparation

LESSON 14: Leadership and Mentoring Activity

LESSON 15: Matching Leadership Definitions

LESSON 16: School Improvement Leadership Memo

  • Assignment B.16: School Improvement Memo
  • Assignment B.16 Summative Assessment

LESSON 17: Group Conference Flyer


Unit C: Time Management

Unit C Overview

  • Assignment C: Time Management Presentation Script
  • Assignment C Rubric: Summative Assessment

LESSON 18: What is Time Management?

LESSON 19: Desert Island Activity: A Time Management Test

LESSON 20: Weekly Planner Time Management

LESSON 21: Time Management Definition

LESSON 22: Time Management Quadrants

LESSON 23: To Do Lists

LESSON 24: Time Management Shadowing and Observation

LESSON 25: Conference Presentation Script


Unit D: Problem Solving

Unit D Overview

  • Assignment D: Conference Presentation PowerPoint Slide show
  • Assignment D Rubric: Summative Assessment

LESSON 26: Introduction to Problem Solving

LESSON 27: Problem Solving Step 1: Defining the Problem

LESSON 28: Problem Solving Step 2: Generate Alternative Solutions

LESSON 29: Problem Solving Step 3: Examine the Alternative Solutions

LESSON 30: Problem Solving Step 4: Implement a Solution

LESSON 31: Introduction to Creating a PowerPoint Slide Show


Unit E: Issue Campaign

Unit E Overview

  • Assignment E: Conference
  • Assignment E Rubric: Summative Assessment

LESSON 32: Planning a Conference: Seeing the Big Picture

LESSON 33: Group Organization and Task Delegation

LESSON 34: Business Soft Skills Conference Schedule

LESSON 35: Business Soft Skills Conference Flyer

LESSON 36: Business Soft Skills Conference Participation Certificates

LESSON 37: Business Soft Skills Conference Presentation Script

LESSON 38: Business Soft Skills Conference PowerPoint Slide Show

LESSON 39: Business Soft Skills Conference Final Planning

LESSON 40: Business Soft Skills Conference Reflections

Unit F: Final Exam

Unit F Overview

LESSON 41: Final Exam Review Paddle Board Game

LESSON 42: Business Soft Skills Final Exam

Final Exam Answer Key

Course Conclusion


FREE PREVIEW AND LESSON Real World Business Soft Skills Unit A Lesson 1

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